Case studies

Delivering Operational Excellence

Transforming workspaces across the UK, delivering trusted service and specialist expertise to every sector.

Case Studies

ARTS, CULTURE AND HERITAGE

BRIDGE THEATRE, LONDON

Independent Theatre | High Footfall | Complex Scheduling

INSTITUTE OF CONTEMPORARY ARTS (ICA)

Grade II-Listed Cultural Venue | Flexible Events Model

THE OLD VIC THEATRE

Grade II-Listed Heritage Building | Iconic London Venue

CORPORATE AND COMMERCIAL OFFICES

HANDELSBANKEN

Corporate Offices | Financial Services | Multi-Site Portfolio

HG CAPITAL

Investment Management | ESG-Focused Workplace | Premium Office Setting

CROWN OFFICE CHAMBERS

Legal Services | Heritage Office | Precision Cleaning

EDUCATION

FRANCIS HOLLAND SCHOOLS TRUST, LONDON

Independent Education | Multi-Site Portfolio | Safeguarded Environment

CENTRAL FOUNDATION BOYS’ SCHOOL, ISLINGTON

State Education | Large Campus | Event and Exam Flexibility

HEALTHCARE AND CARE HOMES

ONE WELBECK, LONDON

Private Healthcare | Multi-Specialist Facility | Clinical-Grade Cleaning

NORWOOD, RAVENSWOOD & CROWTHORNE

Healthcare & Supported Living | Complex Multi-Use Estate

HOUSING AND PROPERTY MANAGEMENT

PEARL & COUTTS – LONDON PORTFOLIO

Property Management | Multi-Tenant | Rapid Mobilisation

L&Q HOUSING GROUP

Residential Housing | Community Impact | Waste & Estate Services

SCIENCE AND INNOVATION

ILLUMINA, GRANTA PARK, CAMBRIDGE

Biotechnology | Cleanroom & Laboratory Environments | High-Compliance Operations

LOGISTICS & LIGHT INDUSTRIAL

COSTA COFFEE ROASTERY, BASILDON

Food Production | Industrial Cleaning | Long-Term Partnership

DSV LOGISTICS, LONDON GATEWAY

Warehouse & Distribution | 24/7 Operations | Health & Safety Focus

DNATA CATERING, HEATHROW

Aviation Catering | High-Security Environment | HACCP-Compliant Cleaning

What Our Cleaning Customers Say

EXCELLENT
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Based on 38 reviews
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KD
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Absolutely fantastic service. Great communication and a pleasure to deal with my account manager. Very happy!
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Massa Adade-Boateng
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I highly recommend the service provided by The Clean Space. The cleaners are very efficient and approachable. Simeon, the manager of our school site, always manages to work with the demands of the school, especially when it comes to last minute requests. He is very supportive and always there when needed.
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James Davies
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I work for a large housing association and we took on The Clean Space to be the main cleaning provider for our offices. The transition to Clean Space was very smooth during a difficult and trying time as the support was top tier. The cleaning manager, operations manager and others were on hand to deal with every bump in the road and we have since had a very good cleaning service. Any issues are dealt with quickly and with minimal fuss.
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Sheron Herridge
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The Clean Space is our main cleaning provider. It was a very smooth and easy transition over to The Clean Space. The new Cleaning manager has been very supportive and all issues are dealt with quickly. So far so good.
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Roxann Shayler
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I would definitely recommend The Clean Space. I use them two large offices in central London and the service is wonderful. Not only are the prices great, but they're an ethical company who treat their staff well. My area manager Ayo is very responsive and always happy to do whatever it takes to get the job done.
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George Mills
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Cleanspace took over from an incumbent contractor who were not performing and we couldn't be happier with their service. Great staff care, very flexible and reactive to our needs and just a nice bunch of people to work with. I would 100% recommend them to anyone
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Ene Abiri
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They are very efficient and respond to issues promptly. We have a dedicated line manager (Simeon) who works well with the school.

Speak to us today to get more value from your cleaning services

Call Us On: 020 7091 9721

BRIDGE THEATRE, LONDON

Independent Theatre | High Footfall | Complex Scheduling

Client Overview:

Since 2022, The Clean Space has proudly partnered with London’s Bridge Theatre — a commercial, independent venue renowned for its immersive productions and dynamic schedule.

Our Solution:

We designed a 25-hour cleaning model spanning all front- and back-of-house areas, supported by 1,000 annual hours of flexible dark-week deep cleans delivered by the same on-site team for consistency. We invested over £6,500 in sustainable, low-COSHH equipment and introduced a responsive supply system through Simply Washrooms and NetSuite, ensuring consumables and emergency needs were fulfilled within 24 hours.

Challenge:

Results & Impact:

  • Zero service disruptions since contract start 
  • Full alignment with show and hospitality schedules 
  • 6–7% reduction in annual cleaning spend 
  • 100% audit rectification within 24 hours 
    Bridge Theatre now operates with complete confidence in its cleaning delivery — a trusted partnership supporting every production behind the scenes. 

Post-pandemic, the theatre faced the dual challenge of attracting audiences back and maintaining exceptional presentation standards while supporting back-to-back rehearsals and performances. With no public funding and tight show turnarounds, seamless service was vital. 

INSTITUTE OF CONTEMPORARY ARTS (ICA)

Grade II-Listed Cultural Venue | Flexible Events Model

Client Overview:

Located on The Mall, the ICA is one of London’s leading cultural landmarks. The Clean Space began its partnership in 2024, providing daily cleaning, deep cleans, and event support across this multi-use, heritage site.

Challenge:

The ICA required a highly adaptable cleaning partner capable of safeguarding historic finishes while supporting a fast-paced programme of exhibitions, performances, and hospitality events — often outside standard hours. 

Our Solution:

We mobilised a specialist cultural-sector team trained in conservation cleaning, material care, and discretion in occupied spaces. To meet fluctuating event schedules, we implemented a flexible resourcing plan supported by pre-inducted operatives for rapid response. Waste management was aligned with First Mile to achieve zero-to-landfill outcomes, with monthly recycling data shared via our environmental KPI dashboard.

Results & Impact:

  • Integrated seamlessly with in-house staff 
  • 85% recycling rate achieved 
  • Reduced reliance on external specialists 
  • Supported events seven days a week 
    Through precise care and flexibility, The Clean Space has enhanced the ICA’s visitor experience and sustainability performance. 

THE OLD VIC THEATRE

Grade II-Listed Heritage Building | Iconic London Venue

Client Overview:

The Old Vic is one of the UK’s most prestigious theatres. Working alongside Facilities Manager Deano McCullagh, The Clean Space delivers a bespoke cleaning service designed to protect its historic character and sustain its reputation for excellence.

Our Solution:

Our team delivers daily cleaning Monday to Saturday, supplemented by tailored janitorial and porterage support. Beyond routine work, we manage carpet, upholstery, and hard-floor restoration using gentle, material-safe methods. Weekly client reviews and a structured monthly calendar ensure readiness for every event and performance.

Challenge:

Results & Impact:

  • Pristine presentation for every production 
  • Smooth coordination across maintenance and cleaning teams 
  • Continued partnership built on trust and reliability 
    The Clean Space safeguards The Old Vic’s historic integrity while supporting its mission to keep theatre thriving at the highest standard. 

Cleaning a listed theatre demands technical skill and deep respect for heritage. Daily maintenance, ad hoc deep cleans, and responsive event support must coexist without disrupting performances or compromising preservation.

HANDELSBANKEN

Corporate Offices | Financial Services | Multi-Site Portfolio

Client Overview:

Handelsbanken, a relationship-driven banking group with branches across the UK, appointed The Clean Space to deliver consistent, discreet, and high-quality cleaning across its London and regional offices.

Our Solution:

We mobilised a fully vetted, DBS-checked cleaning team, with each operative trained in confidentiality, data protection, and corporate etiquette. Cleaning schedules were designed to minimise disruption to banking hours, supported by daytime janitors and flexible cover for late meetings and events. All staff are paid at or above the Real Living Wage, and quality is measured through our “Purple Process” weekly RAG audits and monthly reviews.

Challenge:

Results & Impact:

  • 98% average audit performance across all sites 
  • Zero service complaints since contract start 
  • Full compliance with financial security protocols 
  • Enhanced client and employee satisfaction 
    Handelsbanken now benefits from a seamless cleaning service that mirrors its own values — trustworthy, consistent, and people-first. 

Operating within a tightly regulated financial environment, Handelsbanken required a cleaning partner capable of maintaining spotless, presentable spaces while working securely and unobtrusively around sensitive client information. Consistency across multiple offices and rapid responsiveness were essential. 

HG CAPITAL

Investment Management | ESG-Focused Workplace | Premium Office Setting

Client Overview:

HG Capital, a leading private equity investor, sought a cleaning partner for its central London headquarters to reflect its modern, sustainability-driven brand and create an exceptional workspace for staff and visitors.

Our Solution:

The Clean Space introduced a structured cleaning regime focused on premium presentation and ESG alignment. We deployed sustainable products, microfibre systems, and low-chemical dosing, while ensuring waste segregation through our partner First Mile. Regular audits and visible daily janitorial presence ensure constant readiness for client visits.

Challenge:

Results & Impact:

  • Consistent high scores on monthly audits (avg. 9.3/10) 
  • Improved recycling and waste reporting accuracy 
  • Reduced consumable usage by 12% through sustainable procurement 
  • Strengthened ESG credentials across workplace operations 
    Through attention to detail and environmental awareness, The Clean Space helps HG Capital maintain a workplace that’s as impressive as its investment performance. 

The office combines open-plan collaboration areas, executive suites, and hospitality spaces requiring daily attention. HG Capital needed a cleaning provider able to align with its sustainability principles and deliver a visibly high standard across every zone. 

CROWN OFFICE CHAMBERS

Legal Services | Heritage Office | Precision Cleaning

Client Overview:

Crown Office Chambers is one of London’s most respected legal institutions. The Clean Space delivers daily cleaning services within its architecturally rich premises, ensuring an immaculate, professional environment for barristers, staff, and clients.

Our Solution:

A seven-strong evening cleaning team provides three-hour shifts, led by an experienced supervisor. Bi-annual carpet cleaning and consumable management form part of our contract. Our tailored processes protect architectural finishes while guaranteeing daily readiness for chambers’ operations.

Challenge:

Results & Impact:

  • Impeccable cleanliness across offices and communal areas 
  • Long-term partnership founded on trust and reliability 
  • £137k annual contract managed efficiently and transparently 
    Crown Office Chambers continues to rely on The Clean Space to preserve its professional image and heritage, every day of the week. 

As a heritage building with high standards of presentation, Crown Office Chambers required sensitive cleaning methods that maintained both hygiene and the historic character of its interiors, alongside dependable service continuity. 

FRANCIS HOLLAND SCHOOLS TRUST, LONDON

Independent Education | Multi-Site Portfolio | Safeguarded Environment

Client Overview:

Francis Holland Schools Trust comprises two leading independent schools in central London, known for academic excellence and nurturing environments. The Clean Space has been their trusted cleaning partner for several years, delivering flexible and discreet services across both campuses.

Our Solution:

We provide a supervised, multi-site team delivering daily and periodic cleaning tailored to each school’s timetable. All operatives are DBS-checked, trained in child safeguarding, and adhere to strict site-access protocols. Using low-odour, non-toxic products, we protect air quality and maintain the wellbeing of pupils and staff. Our Purple Process audits and regular client health checks ensure service quality and accountability.

Challenge:

Results & Impact:

  • 100% DBS compliance and zero safeguarding incidents 
  • Flexible scheduling adapted to term breaks and events 
  • Improved feedback scores and reduced consumable waste 
  • Long-term partnership supported by responsive on-site supervision 

By combining operational precision with care and consistency, The Clean Space helps Francis Holland Schools Trust maintain safe, inspiring, and spotless learning environments every day. 

Operating in active learning environments requires meticulous attention to hygiene, safeguarding, and scheduling. Cleaning must be undertaken around lessons, extracurricular programmes, and special events — often in heritage buildings with high standards of presentation. The Trust needed a responsive and trusted partner who could provide consistency, flexibility, and clear communication. 

CENTRAL FOUNDATION BOYS’ SCHOOL, ISLINGTON

State Education | Large Campus | Event and Exam Flexibility

Client Overview:

Central Foundation Boys’ School is a historic secondary school and sixth form in the heart of London, balancing tradition with modern education. The Clean Space delivers daily cleaning services, deep cleans, and ad hoc event support across classrooms, sports areas, and common spaces.

Our Solution:

We deployed an experienced team supported by a dedicated working supervisor, delivering morning and evening shifts to maintain cleanliness throughout the day. Using colour-coded systems and sustainable cleaning agents, we reduced cross-contamination risks and environmental impact. Our team remains fully DBS-cleared and trained in infection control, ensuring a safe learning space year-round.

Challenge:

Results & Impact:

  • Enhanced hygiene scores across classrooms and shared areas 
  • Rapid response capability for exams and special events 
  • Improved efficiency through optimised shift planning 
  • Positive feedback from senior leadership and teaching staff 

The Clean Space’s structured, people-focused approach helps Central Foundation Boys’ School maintain a professional, healthy, and welcoming environment for students, staff, and visitors every day. 

With high daily footfall, frequent evening lettings, and tight exam timetables, the school required a cleaning partner able to respond swiftly and flexibly. Maintaining hygiene in a busy urban environment, while keeping costs predictable and service standards high, was crucial. 

ONE WELBECK, LONDON

Private Healthcare | Multi-Specialist Facility | Clinical-Grade Cleaning

Client Overview:

One Welbeck is a world-class private healthcare facility in Marylebone, home to over a dozen specialist medical centres including cardiology, surgery, diagnostics, and dermatology. The Clean Space provides full soft-service cleaning support, ensuring immaculate clinical and patient environments every day.

Our Solution:

We provide a structured cleaning programme covering all patient and non-clinical areas, led by a dedicated site team of 20+ operatives. Services include daily and evening cleaning, day janitorial support, periodic deep cleans, waste management, and high-level window cleaning. All practices are aligned to NSHC2021 standards and supported by full audit documentation. We also manage consumables and recycling through sustainable supply partners.

Challenge:

Results & Impact:

  • Consistent 95–98% audit scores across all departments 
  • Zero recorded hygiene incidents since contract start 
  • Improved efficiency through integrated waste and cleaning operations 
  • Enhanced patient experience and regulatory compliance 

The Clean Space continues to be One Welbeck’s trusted partner in maintaining exceptional clinical standards within a safe, modern environment. 

The client required a partner able to deliver consistent, hospital-grade standards in a highly complex building with sensitive clinical areas, consulting rooms, and public spaces. Cleaning needed to align with CQC compliance, maintain infection control, and adapt around clinic timetables without disrupting patient care. 

NORWOOD, RAVENSWOOD & CROWTHORNE

Healthcare & Supported Living | Complex Multi-Use Estate

Client Overview:

Norwood supports more than 4,000 people with learning disabilities and autism, with residential and community facilities across the UK. The Clean Space manages cleaning across Norwood’s flagship estates, providing stability, trust, and high performance.

Our Solution:

We implemented a complete turnaround strategy: retraining existing staff, re-auditing all buildings, and introducing clear cleaning specifications aligned to care-sector best practice. Under the leadership of an experienced Contract Manager, our team of nine delivers daily cleaning, deep cleans, laundry, and waste management (including clinical and sanitary waste) using environmentally responsible products.

Challenge:

Results & Impact:

  • 96% average audit score across the estate 
  • 9/10 NPS in client satisfaction 
  • Zero complaints from home managers since contract transition 
  • 3% cost savings achieved through service optimisation 

Norwood now benefits from a reliable, people-centred cleaning partnership that enhances care delivery, compliance, and community wellbeing. 

Following years of inconsistent management under a large FM provider, Norwood required a soft-services specialist to rebuild confidence, improve standards, and deliver care-focused cleaning across diverse environments — including residences, care homes, hydrotherapy pools, and offices. 

PEARL & COUTTS – LONDON PORTFOLIO

Property Management | Multi-Tenant | Rapid Mobilisation

Client Overview:

Pearl & Coutts, part of the Structadene Group, manages over 195 commercial and mixed-use buildings across London. The Clean Space was appointed to standardise cleaning quality, compliance, and reporting across this large, fragmented portfolio.

Our Solution:

We mobilised 195 sites in under 10 weeks, transferring 95+ staff under TUPE while implementing new cleaning specifications and digital audit tools. The introduction of iAuditor enabled real-time performance tracking and client dashboards. We partnered with First Mile for tailored waste and recycling, and Simply Washrooms for consumables, ensuring complete visibility from service delivery to procurement.

Challenge:

Results & Impact:

  • 8.6/10 average audit score in first six months 
  • Zero downtime or service disruption during mobilisation 
  • Enhanced transparency through live KPI dashboards 
  • Improved recycling rates across the estate 

By combining structure, data, and responsiveness, The Clean Space created a scalable cleaning model now embedded across Pearl & Coutts’ London portfolio. 

The client’s previous service lacked consistency, data transparency, and performance accountability. With hundreds of sites operating simultaneously, they needed a partner capable of rapid mobilisation, TUPE management, and scalable quality control. 

L&Q HOUSING GROUP

Residential Housing | Community Impact | Waste & Estate Services

Client Overview:

L&Q is one of the UK’s largest housing associations, providing affordable homes and support services to over 250,000 residents. The Clean Space delivers cleaning, waste management, and estate upkeep across several L&Q sites, including large residential blocks and shared communal areas.

Our Solution:

Our teams provide daily and periodic cleaning, waste segregation, and recycling services, working alongside residents and site management teams. We partnered with local waste provider Grundon for sustainable waste management and involved community members in improvement initiatives such as estate clean-ups and employment opportunities. Operatives are trained in customer interaction and supported by The Clean Space’s Purple Process audits for accountability.

Challenge:

Results & Impact:

  • Improved resident satisfaction and audit scores 
  • Zero missed collections or service failures 
  • 29 residents supported into job placements through our community engagement programme 
  • Ongoing collaboration on waste reduction and recycling 

The Clean Space’s partnership with L&Q extends beyond cleaning — it strengthens communities and delivers tangible social value at the heart of every estate. 

The client needed a reliable partner able to uphold high hygiene and safety standards across busy, multi-resident environments, while supporting social value and sustainability initiatives. 

ILLUMINA, GRANTA PARK, CAMBRIDGE

Biotechnology | Cleanroom & Laboratory Environments | High-Compliance Operations

Client Overview:

Illumina, a global leader in genomics and DNA sequencing technology, operates state-of-the-art laboratory and research facilities at Granta Park, Cambridge. The Clean Space, through our specialist life-sciences division Cynergi, provides comprehensive cleaning and support services to meet the exacting standards of a controlled scientific environment.

Our Solution:

We deployed a fully trained, GMP-aware cleaning team, supported by experienced site management. Cleaning regimes are tailored to each lab type, using validated processes, sterile microfibre systems, and controlled chemical dosing. The service spans daily cleans, full room decontaminations, waste management, and specialist deep cleans coordinated with engineering and lab staff. All data and performance metrics are recorded via digital audit systems to ensure traceability and compliance.

Challenge:

Results & Impact:

  • 100% compliance with site SOPs and audit requirements 
  • Zero contamination events linked to cleaning operations 
  • Reduced turnaround times for validated lab cleans 
  • Strengthened client confidence through transparent reporting 

By combining scientific precision with operational reliability, The Clean Space enables Illumina to maintain research continuity and uphold world-class standards in bioscience innovation. 

Maintaining contamination-free laboratories demands absolute precision. Illumina required a partner capable of delivering compliant cleaning for Cat 1 & 2 labs, gowning rooms, and high-spec research areas while aligning with strict SOPs, audit requirements, and environmental controls. Operational flexibility and technical understanding were essential to support daily experiments and validation protocols. 

COSTA COFFEE ROASTERY, BASILDON

Food Production | Industrial Cleaning | Long-Term Partnership

Client Overview:

Costa’s state-of-the-art Roastery in Basildon produces millions of bags of coffee each year for UK and international markets. The Clean Space has supported the site for more than eight years, providing specialist cleaning in one of the most demanding food-safe manufacturing environments.

Our Solution:

We deliver daily and periodic cleaning across production zones, storage areas, offices, and welfare facilities. Our operatives are trained in HACCP principles and site-specific food-safety protocols, using allergen-safe products and sanitisation processes approved for food environments. Planned deep cleans are coordinated around production shutdowns, and all activities are logged through digital audit systems for traceability.

Challenge:

Results & Impact:

  • 8+ years of continuous partnership with zero contamination incidents 
  • Full compliance with food-safety and audit requirements 
  • Optimised cleaning schedules to minimise downtime 
  • Exceptional feedback from facilities and quality assurance teams 

The Clean Space continues to support Costa’s world-class standards of quality and cleanliness — from bean to cup. 

Maintaining hygiene within an active food production site requires precision, compliance, and minimal disruption to 24/7 operations. Costa needed a cleaning partner experienced in both industrial plant maintenance and strict food-safety standards. 

DSV LOGISTICS, LONDON GATEWAY

Warehouse & Distribution | 24/7 Operations | Health & Safety Focus

Client Overview:

DSV is a global logistics provider managing warehousing and freight distribution for a diverse portfolio of clients. The Clean Space provides daily cleaning and industrial hygiene support at one of DSV’s major UK logistics hubs.

Our Solution:

We introduced a dedicated industrial cleaning team operating across shift patterns to align with warehouse activity. Services include daily area cleaning, spill response, and mechanical floor scrubbing. Health and safety are prioritised through risk-assessed method statements, PPE compliance, and Toolbox Talks. We also introduced waste stream segregation and recycling processes to reduce environmental impact.

Challenge:

Results & Impact:

  • Improved safety and cleanliness across warehouse zones 
  • Reduced downtime from spills and accidents 
  • Streamlined waste management through better segregation 
  • High audit compliance and positive operational feedback 

The Clean Space ensures DSV’s logistics environments remain efficient, safe, and fully compliant around the clock. 

With constant vehicle and goods movement, the site operates 24/7 under strict health and safety regulations. DSV required a cleaning partner capable of maintaining a clean, hazard-free environment across high-traffic operational and welfare areas, without interrupting business flow. 

DNATA CATERING, HEATHROW

Aviation Catering | High-Security Environment | HACCP-Compliant Cleaning

Client Overview:

Dnata is a leading global air services provider, operating large-scale catering facilities at Heathrow Airport. The Clean Space supports dnata with specialist cleaning across production, storage, and dispatch areas.

Our Solution:

We provide a trained team experienced in HACCP and BRCGS standards, covering both routine and periodic deep cleaning. Our work includes production equipment sanitation, high-level cleaning, and cold room maintenance. Using ATP testing and data-led audits, we verify hygiene outcomes and demonstrate measurable results. All operatives are airside vetted and trained to work securely within high-risk zones.

Challenge:

Results & Impact:

  • 100% compliance with audit and hygiene standards 
  • Reduced contamination risks through controlled cleaning processes 
  • High client satisfaction and zero non-conformities reported 
  • Strengthened partnership built on trust and technical capability 

Through precision, training, and reliability, The Clean Space supports dnata in delivering the highest standards of hygiene and food safety to the aviation industry. 

Operating within the aviation food chain, dnata must maintain stringent hygiene, security, and safety standards to ensure compliance with airline and aviation regulations. Cleaning needed to be meticulously controlled, auditable, and compatible with 24-hour production.