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Compliance, Mitigating Risk and Delivering Value.

Our team is experienced in preparing for and successfully delivering tenders for large organisations with complex cleaning and compliance needs.

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The Clean Space has established a robust operating model that provides strong financial and operational stability and ensures consistent quality of service for our customers.

Fully compliant with all legal and regulatory requirements, we also understand the importance of value creation and will work with you and your procurement team to tailor solutions that suit and comply with your internal policies and business needs. We are committed to continual improvement always innovating to find more efficient, effective and environmentally friendly commercial cleaning solutions.

Commitment to Quality & Standards

We are performance and quality focussed. Our ISO 9001 accreditation demonstrates we have a strong customer focus, are process driven approach and have a desire to continually improve and adapt as new innovations in cleaning come to market.

As a business, we are on a mission to become (and remain) the best cleaning company in the industry.  That requires continuous improvement.

We manage our continuous improvement through a simple ‘plan, do, review’ cycle.  For customers, this means regular monthly and quarterly meetings with your contract manager to review performance on KPI/SLAs, compliance and people issues, innovation, environment, risks and value for money.

Speak to us today about how we can help you get more value from your cleaning services.

Why Work With The Clean Space.

We aim to deliver a consistent, high-quality service and we can guarantee you will see a noticeable difference when we take over your cleaning contract. We utilise a variety of market-standard measures, as well as our own additional and innovative measures including:

 

Operational & Strategic SLAs

Critical to helping us measure the impact of the day-to-day cleaning services and their value.

 

Cleaning Specification Audits

Regular auditing and RAG ratings keep our finger on the pulse of service quality.

 

Team & Contract Manager Meetings

To discuss the service and team, including reviewing legal and regulatory requirements.

 

Regular Site Visits from Management

Structured, proactive supervision and site checks by a dedicated team of experienced managers.

 

Time & Attendance Reporting

Biometric time recording machines help us better manage compliance, productivity and timesheets.

 
 

Regular Feedback Opportunities

Open, honest dialogue is maintained through F2F meetings and regular pulse surveys.

 

Always Evaluating Our Impact on the Environment

The Clean Space was founded on strong ethical principles which includes managing our impact on the environment. To demonstrate our commitment to reducing our environment impact, we hold the ISO14001 accreditation. We have been independently audited and are fully compliant.

All our cleaning products are eco-friendly; we provide integrated recycling services to customers; monitor energy and water usage; train staff in efficiency; and have management measures and processes for continuous improvement in reducing our environmental impact.

We also recommend our range of scientifically proven, all natural probiotic cleaning products which have a raft of benefits for building occupants, cleaners and the environment alike.

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Our Corporate Memberships

Members of The British Institute of Cleaning Science, the largest independent, professional and educational body within the cleaning industry; we follow the BICSc standards for cleaning service delivery, including productivity benchmarking.

Our SafeContractor accreditation highlights our continued good practices and compliance around health and safety management. Our accreditation means you can be confident we are actively working to reduce risk and manage safety.

The Institute of Workplace and Facilities Management is the professional association for the facilities management and cleaning sector. It’s training, networks and publications keep us up to speed with the latest developments in our sector.

Maintaining Health & Safety

Our H&S systems are designed to be fully compliant with all government legislation but beyond that, to ensure the safety and wellbeing of all our staff and customers. We have knowledge and expertise of working to IOSH standards.

The bedrock of implementing our systems is the training we offer at induction and the regular meetings carried out on site by your contract manager. These include Covid19 protocols and “understanding your customer sessions” to mitigate any specific risks identified whether business or H&S related.

Compliant with CQC and PHE Requirements.

Experienced in working with medical and educational facilities with complex compliance needs, we work with practice managers and principals to adhere to CQC and NSH21 requirements and guidelines.

We can also actively support you through your CQC auditing process.

Our Sectors
PHE & CQC logos

Security: Delivering Peace of Mind Over Your Data & IP.

We are very experienced in working in environments with extremely sensitive IP and company information.  This includes working with high-profile customers across the creative industries, technology and finance sectors.

To help protect your data, IP and assets we:

  • conduct DBS checks on all members of the team
  • have rigorous policies in place to protect personal data under GDPR – we treat customer and company data with the same rigour as the GDPR standards dictate for personal data
  • require our teams to sign NDAs
  • have a ‘no mobile phones on site’ policy

Experienced Cleaning Teams, Trained in Safeguarding

Everyone in our team is fully trained and is competent to undertake their duties in accordance with the Company’s training policy, our agreed service (cleaning) specification, and industry best-practice standards. In addition to our comprehensive training plan, we develop a bespoke training plan specifically for new customers as part of the mobilisation and implementation phases.

From basic COSHH and customer service training to training on spotting mental health issues and countering terrorism, we upskill our people on everything they may encounter in their day-to-day roles. For customers working with children and vulnerable people, we have long-standing cleaners trained in safeguarding policies and procedures.

A Hard Day’s Work Deserves a Fair Day’s Pay.

We are proud to be accredited Living Wage Recognised Service Providers. The Living Wage Foundation celebrates and recognises the leadership of responsible employers who choose to go further and pay a real Living Wage based on the cost of living, not just the government minimum.

Our Founder and CEO, Charlie, is an active campaigner and sits on the Leadership Group at the Living Wage Foundation and we actively champion paying Real Living Wage to all new customers.

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Accredited Living Wage Recognised Service Provider

Strong Ethics At Our Core.

Awarded an Ethical Company Award by the Good Shopping Guide which is synonymous with sustainable purchases, The Clean Space is committed to delivering a higher standard of care for its employees, investing in training and support to create a reliable, motivated team that values its work.

The Good Shopping Guide is built upon a 20 year legacy as one of the world’s leading independent ethical research and accreditation companies.

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Good Shopping Guide logo

The Fine Detail When You Need It.

The Clean Space has well established policies and governance frameworks. Please get in touch if you’d like to see copies of any of our policies:

  • Health & Safety Policy
  • Modern Slavery Act Statement
  • Anti-Bribery and Corruption Policy
  • Whistleblowing Policy
  • Equality, Diversity and Inclusion Policy
  • Data Protection Policy (GDPR)
  • Safeguarding Policy
  • Lone Working Policy
  • Staff Vetting Procedure
  • Subcontractor Management Policy
  • Management of Conflicts of Interest Policy
  • Service Delivery Policy
  • Technology Policy
  • Environmental & Quality Management System (EQMS) Manual
  • COVID19 Risk Management Policy

Speak to us today to get more value from your cleaning services

Call Us On: 0870 423 3559

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The Clean Space has been delivering high-quality, value-for-money commercial cleaning services with an unwavering commitment to ethics since 2003. We are one agile and ambitious team united by a common mission and shared values.

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The Clean Space is a trading name of Standard Office Cleaning (UK) Ltd, 1 Bethwin Road, Camberwell, London, SE5 0SN. Company registered in England and Wales, Registration No. 04746094. VAT Registration No. GB 810 8645 37.